Policy basis

  • Satisfy the needs and expectations of our guests through our facilities and high-quality services to gain their loyalty.
  • Comply with the current legislation and regulations which applies to our activity, and our own requirements that the company decides to comply. Company prioritizes the protection of basic human rights and guarantees good work conditions to their workers.
  • Provide their workers with the needed resources to carry out their jobs in perfect sanitary and security conditions.
  • Train our personnel to guarantee this policy compliance and the continuous improvement in our hotel services quality.
  • Motivate the environment protection by the analysis of the environmental impacts generated by our activity throughout a life cycle, and the use of the needed measures to minimize this impact.
  • Promote the personnel and guest’s environment awareness through valuable information and recommendations which help the good environment performance.
  • Support the local economy by backing local suppliers when acquiring products and services.
  • Ensure visibility on the local culture through Canarian gastronomy and activity promotion, cultural events and leisure to our guests.